Cookies on our websites

This site, like many others, uses small files called "cookies" to help customise your experience. Cookies are essential for making many sites work.

If you do not consent to Sterling Client Services Ltd (“SCSL”) using cookies it is possible to stop your browser accepting them, however, you may find that some aspects of the website will stop working or will work less well if you do this.

For example, we will be unable to provide you with a quote without using cookies and that would prevent you from buying a policy on line.

This page contains information on what ‘cookies’ are, the cookies used by SCSL, how to switch cookies off in your browser if you do not consent to SCSL using cookies and some useful links for further information.

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer, Chrome or Safari) on your computer or mobile phone. Your devices are able to read and write these files, allowing them to store things such as personalisation details or user preferences. Each web domain can only access cookies stored by that specific web domain, meaning that only our servers can access the cookies. Most web pages contain elements from multiple web domains. Therefore when you visit SCSL, your browser may receive cookies from several sources.

We do not collect any Personally Identifiable Information of visitors using our website. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this website with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

How do we use cookies?

A visit to a page on our website may generate the following types of cookies - Site performance cookies, anonymous analytics cookies, affiliate tracking cookies and functionality cookies to help with generating a quotation.

Site performance cookies:

We may generate cookies to assist with site performance, for example to choose video streaming speeds which are compatible with your browser.

Analytics cookies:

Every time a user visits our websites, web analytics software generates an analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you do not, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies cannot be used to identify individuals; they are used for statistical purposes only. This allows us, for example, to tell which pages are the most visited at any one time.

Functionality cookies:

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the policies you buy. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

We cannot use cookies without your consent, so how do you switch cookies off?

If you do not consent to us using cookies it is possible to stop your browser accepting them. However, you may find that some aspects of the website will stop working or work less well if you do this. For example, we cannot provide you with a quote without using cookies, so that would prevent you from buying a policy on line.

If you do not stop your browser from accepting our cookies you will be consenting to the use of cookies in the web journey.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser and will include a setting allowing you to stop your browser from accepting cookies. In order to understand these settings please consult your browser documentation or online help files.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website

Please note that we're not responsible for the content of external websites.